eCentral 2.7

Customer Feedback
Request enhancements to eCentral and vote on previously-submitted enhancement requests.

Enhanced Claim Search Overlay
Allows the search for multiple claim statuses or multiple attachment statuses.

Additional Patient Eligibility Responses
The Patient Eligibility page has been improved with additional eligibility responses.

New Payor Link
The Patient Eligibility page now has a link for viewing new payors for electronic eligibility verification.

Improved Rejected Responses Detail
Details the reason for a rejected electronic claim.

eCentral 2.2

Detailed Eligibility Responses
Eligibility responses have been updated to be more informative and useful.


Patient Eligibility Report Filter
Filter eligibility searches by response(s) and/or payor(s).

eCentral 2.1

Expanded Claim Search Options
Claims can now be searched by patient name, subscriber name, subscriber ID and
payor ID.


Rejected Attachments Reporting
A list of rejected attachments can be viewed and printed. Images can also be viewed.

eCentral 2.0

Claim Status
The claim status has been added as a column in the Claims Manager.


Claim History Detail
Claim status history can now be viewed from the claims detail page.


Rejected Attachments Statistics
The number and percentage of rejected attachments can now be viewed.

Features

Electronic Claim Tracking
eCentral allows you to track the status of eClaims in real time, for the most up-to-date information possible.

Claim Reports
eCentral gives you access to electronic copies of eClaim reports, eliminating the need for printed versions and facilitating the progression to a paperless office. Online reports allow you to access claim information faster and improve your cash flow.

Automatic Eligibility Uploads
eCentral reduces time–consuming eligibility verification by automatically updating your patient’s eligibility status prior to the appointment.

Real–Time Eligibility Update
eCentral allows you to update eligibility status in real time. The real-time update can also be performed conveniently from the eCentral Appointment Manager.

Add-ons

The eCentral Insurance Manager maximizes the benefits created by submitting claims electronically and provides added convenience in appointment management.

eClaims
Submitting patient insurance claims electronically saves staff time and speeds up the reimbursement process. Including digital attachments further expedites the process and saves money on the expensive duplication of X-rays, photos, perio charts and other supporting files.

Communication Manager
The Communication Manager automates your recall card and appointment reminder processes to optimize your schedule and save staff time. It also allows you to manage your daily appointments from a single page.

Downloads

Please refer to the Help Files in eCentral for more information and tutorials.

eCentral Brochure

Requirements

eCentral is designed to work in coordination with the following clinical and practice management software.

Note: System requirements are subject to change according to current computer industry standards.

DENTRIX
Version 11.0 through G2
Limited functionality (call 1-800-734-5561 for details)

Version G3 and newer
Full functionality

Easy Dental
Version 2005 and newer
Limited functionality (call 1-800-734-5561 for details)

eCentral is a Web-based program and does not require additional software installation to your network. An Internet connection is required; high-speed is recommended. The following browsers are recommended for best results:

Microsoft Internet Explorer 6.0 or 7.0 Windows
Firefox 2.0 or FireFox 3.0

The current version of Adobe Flash is also recommended.